Put your best foot forward with restaurant reputation management tools that let you control each and every guest’s experience.
Put your best foot forward with restaurant reputation management tools that let you control each and every guest’s experience.
No more hunting down guest feedback—collect and manage all your reviews in one place with our restaurant feedback system.
Gain full visibility and ease of management by aggregating all your reviews from key sources like Google and Facebook
Make your guests feel heard by directly responding to Google, Facebook, and OpenTable reviews, as well as your own custom surveys
Uncover new opportunities with benchmark, keyword, and sentiment reporting analysis of guest feedback
Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.
Connect with diners about their experience at your restaurant and send surveys to hear from guests, first-hand.
Tap into branded post-dining surveys to get direct diner feedback
Customize surveys to get specific feedback and confirm areas of opportunity
Get notified of negative feedback as soon as possible with negative feedback alerts
Streamline reputation management for restaurants. Take action on insights that tell you how you’re doing, so you can optimize your business.
Compare your reviews to regional averages and industry leaders with benchmark analysis
Search and identify all reviews that include specific terms of interest with keyword analysis
Convert feedback into ratings with sentiment analysis in key categories like food, service, and value
Meaghan O’Shea, Marketing Director
Farmers Restaurant Group, Washington, D.C.
Craft a stellar reputation with our restaurant reputation management tools, putting you in control of every guest’s experience. Dive into our related blog posts for expert tips on leveraging a restaurant feedback system to enhance your restaurant’s online presence and success.
Hospitality
With OpenTable’s restaurant reputation management tools, get direct guest feedback on post-dining surveys & aggregated reviews across popular sites.
Hospitality
Service is your bread and butter—build strong guest relationships at every touch and turn.
Industry expertise
OpenTable’s analysis of guest feedback on review sites can help make your restaurant even better
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